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DEVELOPMENT ISSUE #6,151 - ACARS3 Problem
Reported by Kostas Kollias (AFV1068) on 06/25/2025 05:26 ET
Assigned To Luke Kolin (AFV006)
Issue Status Open
Issue Priority High
Airlines Air France Virtual
Security Public
Area ACARS
Issue Type Bug
Issue Description Hello,

When trying to install AFV?ACARS3, I receive the attached messages. After the installation completes and I click “OK” on the warning dialogs, running the application leads to the attached “Fatal Error” message.

I’d really appreciate your help.

Thank you in advance!

Best regards,
Kostas Kollias (AFV1068)
10 ISSUE COMMENTS
Kostas Kollias (AFV1068)
08/03/2025 17:43 ET		 Added attachment fatal error.jpg
Kostas Kollias (AFV1068)
08/03/2025 17:43 ET		 second file
Kostas Kollias (AFV1068)
08/03/2025 17:43 ET		 additional file
Kostas Kollias (AFV1068)
08/03/2025 17:43 ET		 additional file
Daniel Duhon (AFV737)
08/03/2025 17:43 ET		 Converted Help Desk Issue at https://www.afva.net/hdissue.do%3Fid=0x498
Luke Kolin (DVA043)
08/04/2025 12:47 ET		 Are you running the installer as Administrator?
Luke Kolin (DVA043)
08/06/2025 19:53 ET		 Is your user account an Administrator account?
Daniel Duhon (AFV737)
08/07/2025 07:04 ET		 I will email him and ask him about it also.

Daniel
Kostas Kollias (AFV1068)
08/07/2025 07:41 ET		 Yes, running the installer as Administrator and my user account is an Administrator Account. For many years not having any problem. Perhaps after a windows automated update the Acars stopped to work as before.
Luke Kolin (DVA043)
08/09/2025 08:23 ET		 If you cannot write to your My Documents folder, then ACARS cannot operate. This seems like a Windows issue, not an ACARS bug. Is OneDrive enabled?
 

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